Remote care worked for some mental health patients, but others found it heightened their loneliness. Photograph: Luis Alvarez/Getty Images
Remote care worked for some mental health patients, but others found it heightened their loneliness. Photograph: Luis Alvarez/Getty Images
Sun 25 Apr 2021 01.30 EDT
Mental health patients found their conditions deteriorated during the pandemic because the NHS switched from in-person help to support by telephone, video and text messages, new research reveals.
Many reported a lower quality of care, according to a study by University College London; others had trouble accessing medication, had appointments cancelled or felt the loss of face-to-face help meant they âwere missing out on careâ.