Lawmakers: Insurance Disputes, Slow Response Hinder Louisiana Storm Recovery
Southwest Louisiana lawmakers on Dec. 16 criticized the insurance industry’s handling of claims from Hurricanes Laura and Delta, describing slow responses, low-balled damage estimates and drones used to assess destruction instead of people.
“We’re almost four months ago (since Laura), and people are still living without roofs over their houses,” said Rep. Phillip Tarver, a Republican who lives in storm-ravaged Lake Charles.
Tarver told an insurance industry representative during a meeting of the House and Senate insurance committees: “We don’t want something for nothing, but we do feel like we’re not getting all that we paid for.”