Getting fire extinguishers and trying to calm the flames. Before the Fire Companies came, he made sure everyone was out. We very much appreciate Good Samaritans and public safety. People looking out to help their neighbors and youre absolutely right, banging on doors and getting other people out, that saved lives. That has to happen for the first unit gets here. Reporter 16 people are now displaced including 5 children. Luckily no one was injured. Firefighters had the fire knocked down by 1 30 am. Officials say they believe the fire started in in either the first or second floor unit in the front left of the building. Because an initial origin of the fire is still under investigation. We did talk to some displaced people who say they have a hotel room set up for them by the red cross. President trump went on twitter this morning to defend himself against accusations he made vile and racist comments towards immigrants during a meeting regarding immigration reform. The president says his words about other countries were tough, not racist. Reporter a series of tweets on immigration from the president saying the latest bipartisan plan presented is a big step backwards. And not a fair deal. Showing saying a deal in daca is far from done. Trump conceded he used tough language during a closeddoor meeting but despite reports he used vulgarity, he says that was not the language used. The language was not used and its very clear that this is the democrats trying to derail this process. Reporter the reports the president used racially charged language to ask why the United States would accept immigrants from haiti and countries in africa is a drawing strong reaction. In the course of his comment he said things which were hate filled, vile and racist. I use those words advisedly. I understand how powerful they are. Youve seen the comments in the press. I have not read one of them thats inaccurate. Reporter the president blasting another tweet saying never said anything derogatory about haitians. Supporters of the president say he raised a question. We have the right as a people to determine who will make the best americans. Who brings the drive, the skill, the love of our values and our constitution that will make america better . Thats not racist, thats being sensible. Reporter its back to the drawing board for lawmakers to strike a deal on immigration and daca. Congress is up against a deadline to pass a federal budget. Given the extension to avoid a shutdown is next friday. U. S. Lawmakers are also reacting to the president alleged reaction while being briefed on protections for immigrants from haiti, el salvador and african nations. This president is a source of shame for our nation. Haiti was our ally in the revolutionary war. I read those comments last night. The first thing that came to my mind was very unfortunate, unhelpful. But what i thought of right away, i thought about my own family. Reporter paul ryan went on to describe how his family immigrated from ireland and hard work they put in when they got here. He said immigration as part of americas story. To strengthen something to be celebrated. President trump spoke at an event honoring doctor Martin Luther king jr. Today. He did not address the fallout from the meeting. He delivered a speech praising doctor kings legacy and his work for equal rights. Today we celebrate doctor king for standing up for the selfevident truths americans hold so dear. That no matter what the color of our skin or the place of our birth, we are all created equal by god. This was a prescheduled event for the president. He did not take questions from the media. You had someone ask, mr. President , are you a racist . That was april ryan asking that question as the president wrapped up his proclamation meeting. She also asked if he would issue an apology for his comments referring to what he said yesterday during an immigration meeting. The president reportedly asked why the u. S. Accepts people from saaahole countries like hades, el salvador and african nations rather than countries like norway. A controversy is brewing in the Oakland School district. All the district is facing a 9 million budget deficit the board of trustees has voted to give itself a pay raise. I dont usually lobby you guys on these things but i am going to ask you this point please join me and not approving the increase. I think it would send the wrong message. On wednesday 5 of the 7 members voted to award themselves a monthly increase of 5 , about 40. The bump raises their total stipend for the parttime job to 829 per month or 10,000 per year. The board voted to lay off or reduce the hours of some 50 district employees at the same meeting. We do this work essentially as volunteers. For me comment this job takes at least 20 hours a week and sometimes more than that. Sometimes its a fulltime job and when i decided to run for school board i did not know there was any stipend at all. I was really surprised to see this on the agenda today just for the reasons that director london has pointed out. The optics of it are not good. Teachers, parents and students protested at past meetings about budget cuts. Opponents of the stipend say Board Members work extremely hard and deserve to be compensated but opponents also say the San Francisco school board earns 500 a month while serving 58 thousand students. The oakland board makes 300 more with 25,000 fewer students. 17 are dead and as of late this morning five others are reported missing in the mud slides down south. Adam housley reports for montecito. Reporter the down which is hard to fathom. Six inches of rain came down in this area. The water and mud came through. There once six homes here and now only one is left. All this rock and debris and this mud, none of that was here. That washed down from the hillsides from the burn areas above me which is several miles away. You can see damage as we come through. In this area there was once a house. When you talk to the First Responders they tell you even as many days away as we are, there is hope he could find someone alive. You hear stories from around the world where people have been missing for eight days or nine days and they were found alive. We hope to find those people and those people are out here working to make that happen. Reporter while there is still a slim hope to find someone alive, you can see the race is to clear the areas and get these massive holders and this debris out of the spillways and creeks and wash ways in case any more rain comes. They want to make sure anything else coming from the hillside has a place to go. Right now the damage here is extensive and they dont want anymore to take place. The Evacuation Order continues in this area for another two weeks. Rescue squad out of moffat airbase has returned after three days in montecito. Airmen described people they rescued as grateful but overwhelmed by what they had been through. It was a somber moment for sure. They were thankful to be out when they could but you could see in their eyes they were more worried about whats behind them. The rescuing picked up three victims ages 13 through 58. The crew had to choose landing spots carefully for their chopper to avoid getting stuck in the mud. The principle of an Oakland High School demanding action to clean up the dirty streets around her school. We give you a live look outside. A mix of clouds and the sun and a lot of fog. Rosemary orozco was here to detail your weekend forecast. Dozens of Postal Service mail trucks are covered in graffiti. How the vandalism happened outside a postal facility in downtown oakland. President trump has gone through his first edible checkup since taking office. He arrived at walter reed Military Hospital just under two hours ago. President s are not required to give annual physicals but every president since Ronald Reagan has undergone the exam and released the report to the public to show they are fit for duty. The white house said it will provide a readout of the exam after its complete. The Trump Administration has canceled the National Database of addiction and Mental Health programs. The National Registry of evidencebased programs and practices had been around since 1997 connecting people to Mental Health programs of their communities. A statement on the website says its contract was discontinued. Many cities have started Public Service announcements to warn everyone about the increase in the flu. San francisco is warning everyone to get the flu shot if they have not. They are encouraged to take other precautions like washing your hands often and stay at home when you are sick. There have been 29 flu related deaths in california. Seven reported in the bay area. And Oakland High School principal demanding the citys attention. She said the streets around the school are being used as a dumping ground. The principal told henry lee she has spent her own money to clean up the block. Furniture. Housewares. Reporter this block is filled with trash outside the playground at Ralph Bunche High School in west oakland. Its nasty. Why would they leave it here . It makes the city look bad. How long does it take for people to realize this is a school. People walk by the school. No one wants to see this. Reporter this includes rotting food, broken glass, needles, moldy feces, all left me the corner of 18th and poplar streets. This is ridiculous. It separately ridiculous and unnecessary and a lack of caring for the students and the families here. Reporter its gotten so bad sensible Betsye Steele said shes paid almost 1000 from her own pocket to get the garbage removed. She says the street has never been completely clean despite repeated requests to oakland public works. Ive not had the opportunity to talk to anybody in person at all. Reporter we saw the city of oakland dump truck parked outside the school but the driver told me he is here for these street cleaning trucks, not the big items dumped here. As the sweeper swept, the stuff stayed on the street and staying. This man, who was attend nearby, said he offer to haul it away like hes done in the past. They paid me 70 and i cleaned it up before they had a concert. And i cleaned it up before. I cleaned it up again. Reporter this High School Named after the first African American Nobel Laureate is known for its culinary arts program. But some fear new students may lose their appetite. I dont think they want to come here because seeing this, it doesnt look like a school you want to learn that. Reporter School Officials hope the city steps up. I reached out to the city and a public works spokesman said they are doing twice as many pickups compared to five years ago but as they pick up the trash, people still dump again in the same place. Henry lee, ktvu fox 2 news. The mavericks big wave surf contest could take place near Half Moon Bay as early as tuesday. Big waves could be on the ways organizers a telling surface to be ready. Theyre hoping to hold the event monday but that has now been pushed back one day. The contest has a new organizer and a new name. Is now called the mavericks challenge. The World Surf League took it over after titans of mag titans of mavericks filed for bankruptcy. It looks like the clouds are starting to burn all. Its been a slow burn off inside the bay. Lets take a look at whats happening outside our doors. As you look across the oakland estuary, you cant see San Francisco in the background. We are still dealing with plenty of fog in the east bay. 50 degrees at the oakland airport. 54 in San Francisco. Low 60s in santa rosa. 50 in livermore. 56 in san jose. Most areas are running cooler at this hour because of the cloud cover. Where its mostly clear, along the coast, from the north bay down into santa cruz, we have mostly sunny skies. Inside the bay its a different story and it stretches all the way down past morgan hill and gilroy. Moving in closer we will look at some of the cities experiencing partly to mostly cloudy skies. Vallejo, hercules, along the i 80 down to richmond. Emeryville, berkeley. Some clearing on the west edge. Golden gate bridge is socked in. San francisco is covered in gray. In the south, we moved down into areas of san jose, fremont and milpitas. The inner east bay is also struggling. Over a long highway 4 near antioch is also covered. Visibility issues they are fairly widespread this morning. The only area we are seeing is around the oakland airport. A darker shade of gray. 580 and 880 maybe i 80. A little bit there. Outside of that, even though the fog is out there on the roadway where we drive, visibility is not too bad. Here is your futurecast model as we get into overnight. Valley fog develops again. It may pull back in. Its not likely to be as bad as this morning but we do start saturday morning with some fog. A few clouds passing overhead for saturday afternoon. Temperatures coming up slightly for the weekend. Afternoon highs today in the low 60s for most. 60, San Francisco. Low 60s in morgan hill. 64, san jose. Midsixties and gilroy. Here is your extended forecast. Morning fog followed by afternoon sun temperatures come up slightly saturday and sunday. Turning cloudy on monday and as we get into tuesday, the next storm is moving in. I will highlight that coming up. 200 adult, examiner being released. That the same fish relieves. They have been raised that hatchery. Officials hope they will spot and eventually boost the population in redwood creek. Coho salmon populations are down all over the state and are in danger of disappearing on the Central California coast. The wait is over for future tesla owners. The model 3 hits showrooms at bay area drivers are excited. Stn be covered when it does. With a health plan through covered california. We offer free expert help choosing the best plan for you. And all of our plans include free preventive care. Financial help is available, so check for yourself to see what savings you qualify for. Open enrollment ends january 31st, so dont miss out. Because you never know when life. Will change. Get covered today. We take a peek at stocks. Up by almost 200 points. The dow jones going strong. The story is thing on the nasdaq and s p. Facebook is making changes to periods peoples experiences will be more meaningful. The company said its changing the filters for its newsfeeds. You will see posts from family and friends first instead of advertisement. People may be spending less time on facebook. The ceo said it would be better for users and facebook in the longterm. Amazon announced it was looking for a Second Headquarters site and it looks like boston may be their top pick. Amazon reportedly in talks to lease 500,000 square feet of offices in the city which is becoming a popular destination for tech companies. The boston globe reported yesterday that amazon has been looking at the property for some time with an option to eventually double the amount of space. The company is expected to make its selection by the end of the year. The weight to drive the tesla model 3 is almost over for prospective buyers. Many attended a private tesla party to see the car for the first time. Reporter like moths to a flame, a few hundred tesla owners or people committed to buying one credit around the hot new arrival. A long time. Cant wait to get a hold of my car. His car is this car. The new tesla model 3 done to the public for the first Time Thursday night at the companys palo alto showroom. Its a coveted electric without the crushing price tag of other models. This cost about 35,000. The Premium Edition with extended battery life, full moon roof and upgraded interior comes in just under 50,000. The mission had a few bumps in the road with production bottlenecks related to the battery model delaying production. Company executives who declined to talk on camera say the problem is fixed in production is ramping up. Diehards dont seem concerned their 1000 deposit on the model 3 still has not produced electric wheels. Anytime this new innovation or new product cycles, many times it takes longer. Id rather they take the time and work the bugs out. I have a gas gussler right now and i feel guilt every day. I think this will be a nice, really fashionable way and beautiful way to do our part to help. Reporter tesla employee say the Premium Model 3 has a range of 310 miles on a single charge. Charging stations already dot the landscape making this form of zero emissions driving manageable. But the new technology will not solve decadesold debate or some fans. Are you going to drive it often . Sure. I will drive it. She wont be driving it. Wait a second. We will both drive it. And update on the Southern California mudslides. The desperate search for any of the trapped survivors. A warning about a specialty Furniture Company with hundreds of online sales. To investigates shows us why customers are warning people to stay away from the company. Copd makes it hard to breathe. So to breathe better, i go with anoro. Go your own way copd tries to say, go this way. I say, ill go my own way with anoro. Go your own way oncedaily anoro contains two medicines called bronchodilators, that Work Together to significantly improve lung function all day and all night. Anoro is not for asthma. It contains a type of medicine that increases risk of death in people with asthma. The risk is unknown in copd. Anoro wont replace rescue inhalers for sudden symptoms and should not be used more than once a day. Tell your doctor if you have a heart condition, high blood pressure, glaucoma, prostate, bladder, or urinary problems. These may worsen with anoro. Call your doctor if you have worsened breathing, chest pain, mouth or tongue swelling, problems urinating, vision changes, or eye pain while taking anoro. Ask your doctor about anoro. Go your own way get your first prescription free at anoro. Com. Crews in Santa Barbara county are searching for those that could be trapped in the mudslides. 17 people have been killed and five are listed as missing. All of montecito was declared a mandatory evacuation zone and could be in effect for the next week. The army corps of engineers sent in 100 vehicles to help with the efforts. Heavy, specialized equipment is being used to help locate the victims. A reporter went on a rescue right along as they waded through mud. Reporter the bearcat can navigate and trudge through waist high mud. The last three days these trucks are able to access a lot of areas of that most of our vehicles cant. Reporter including here at depot road on the south side of highway 101. At least two feet of mud blankets the private road off all of mill. The team that maneuvers into position, opens up the latch and with the help of a rope handrail, executes a rooftop rescue for people trapped inside their homes. We thought about staying because we were fine. We have power and we have internet. We have water. Then the power went out. This is the third rescue of the day working roughly 14 hour shifts. You know the importance behind their mission. Duck your head. We have not been denied any areas yet. Theyre able to navigate over boulders and through thick mud and to be able to get to people that need the help is great because there is no other way we found to get them other than use of a helicopter. Its a good feeling to get to people when they need help and get them out and to safety. 16 people including 5 children are displaced after a fire in san jose. Officials say the call came in just after midnight there was a language barrier in the initial call. Only one engine showed up at first. Several units in the Apartment Building were on fire. They quickly upgraded the fire to a 3alarm. Officials say Good Samaritans worked to get people out of their apartments. Displaced families tell us they are staying at a hotel set up by the red cross. There is no word on the cause. A proposal could change the San Francisco Police Departments body camera policy. The examiner reports the police chief is proposing an amendment. Right now officers under investigation for killing a suspect can view any body camera footage of the incident before talking to investigators. The examiner says chief scott wants to change that to only allow officers to see their own body camera footage so they will be influenced by other angles from other videos. The chief said the change would help to protect the integrity of Police Shooting investigations. The u. S. Postal service at 40 of its trucks and oakland have been covered with graffiti. Jana katsuyama went to find out the reason for the increase in graffiti and the reason some say its a sign of a bigger problem in the city of oakland. Reporter some u. S. Mail trucks are rolling out with three markings these days. Red, white and blue paint covered over by graffiti and letters. We will have to have those repainted and clean. Reporter jeff fitch, a Postal Service spokesman, said the tagging outside their facility on 13th street increased after the parking lot they releasing across the street closed and was sold to a developer. We had been renting space there. We parked vehicles. We had fencing up that was making it secure. Reporter now they park mail trucks on the street overnight. 40 trucks have been tagged in the past few months. That would be a vehicle out of service. Anytime a vehicle is out of service, it cant make deliveries. Reporter a setback of time and money. Driving through the downtown area, it seemed there was graffiti on nearly every building. Every single day its something. Reporter this oakland native has an art gallery on 14th street. Whether its a bank or the post office or a school, it seems like no one is safe out here when it comes to graffiti. He said he appreciates and respects grady artwork but not when people deface the storefront. He said he spent thousands of dollars to clean or remove graffiti, a blow to his business. We want to sound like they are communitybased but if thats the case, why tag an art gallery. Why tag a school or a church . It doesnt make any sense. I think the city should put more time and attention into trying to figure out who the artists are and how we can work with them. The police are too busy right now to try to chase down graffiti artists. Reporter the postal inspector said vandalizing federal property is a felony crime that could come with prison time. There is a 10,000 reward for any information that leads to an arrest. Jana katsuyama, ktvu fox 2 news. Families are being warned about a trend thats gaining popularity online. Mostly teenagers are putting laundry pods in their mouths and uploading videos to social media. Doctor say even a small amount of the concentrated detergent can cause vomiting and in some cases the detergent could find its way into the lungs and cause breathing difficulties. Lots of times in the videos kids are eating it and spitting it out and they think its not harmful. The mucous membranes in our mouth absorb a lot of chemicals quickly. You dont realize how much you are internalizing in that one incident. People who do this tide pod challenge could find themselves in a lifethreatening situation. The tide paired Company Released a statement that says the pods should be kept away from children. There is a growing call for the city of San Francisco to permanently honor the late mayor ed lee. Acting mayor london breed is proposing to rename portsmouth square in chinatown after the mayor. The chronicle reports that the acting mayor told a group of chinatown residents she came up with the proposal after speaking to Community Members who wanted to memorialize him and his deep ties to their neighborhood. The recreation and Parks Commission has received a large number of request to rate rename different facilities after the mayor who died of a heart attack in december. A Group Pushing to speed up a project to house the homer is releasing childrens images of children living on the streets. The efforts to place shelters and tiny homes on Church Properties. Reporter these images depict the severity of the homeless crisis in oakland. Small children living in a tent on east 12th and 23rd. Little to no clothing, inadequate shelter enter no fault of their own they are sleeping outside in cold and rainy conditions. Its hard working. When i saw the kids, they were homeless, my heart just felt. I dont have words to express. I have four kids and seven grandkids. I can imagine my kids being homeless like that. Reporter reverend ken chambers took these photos of Oakland Police advised the mother about Resources Available to them. Shelters are open to families like hers but with 4000 homeless citywide, the need for more resources is insurmountable. We are looking to do a milliondollar budget for our first year of helping the homeless and serve about 1000 people. Reporter the Interfaith Council of Alameda County invited oakland city leaders and Community Members to the Mormon Temple to get the ball rolling on a project that will provide safe shelters like shipping containers and tiny homes on various Church Properties in the community. These tuff sheds are already up and running. Many people calling them home. With the Interfaith Council of Alameda County is looking to do is similar to this project but they said they want to do it more efficiently. One of the issues we are working to resolve is how do you have utility commit connections if youre putting up new units. Were strategizing about using solar power and other alternatives so they can be put in locations where you dont have hookups. Reporter one shelter has been created at westside missionary baptist church. The goal is to have several hundred more spread throughout the county by the end of the year. San Francisco City Officials Say theyre getting 42 million in federal grants to help the homeless. It will pay for dozens of housing and Homeless Service programs. The warriors are on the road getting ready to take on five very tough opponents. The coach talks to us about how they will bounce back after that recent loss at home. Cloudy and cool around the bay area today and a lot of fog. What will it look like for the upcoming Holiday Weekend . Meteorologist Rosemary Orozco is tracking whats next. In hone c sfx feet shuffling life can change in an instant. Be covered when it does. With a health plan through covered california. We offer free expert help choosing the best plan for you. And all of our plans include free preventive care. Financial help is available, so check for yourself to see what savings you qualify for. Open enrollment ends january 31st, so dont miss out. Because you never know when life. Will change. Get covered today. Jardiance is the only type 2 diabetes pill proven to both significantly reduce the chance of dying from a cardiovascular event in adults who have type 2 diabetes and heart disease. And lower your a1c. Wow. Jardiance can cause serious side effects including dehydration. This may cause you to feel dizzy, faint, or lightheaded, or weak upon standing. Ketoacidosis is a serious side effect that may be fatal. Symptoms include nausea, vomiting, stomach pain, tiredness, and trouble breathing. Stop taking jardiance and call your doctor right away if you have symptoms of ketoacidosis or an allergic reaction. Symptoms of an allergic reaction include rash, swelling, and difficulty breathing or swallowing. Do not take jardiance if you are on dialysis or have severe kidney problems. Other side effects are sudden kidney problems, genital yeast infections, increased bad cholesterol, and urinary tract infections, which may be serious. Taking jardiance with a sulfonylurea or insulin may cause low blood sugar. Tell your doctor about all the medicines you take and if you have any medical conditions. What do you think . I think its time to think about jardiance. Ask your doctor about jardiance. And get to the heart of what matters. The Golden State Warriors open up a road trip tonight in milwaukee. The practice yesterday at marquette university. Steph curry participated but is questionable for the game tonight because of an ankle injury. The warriors are coming off a loss to the clippers at home. The coach talked about getting his team back on track. The hard thing in the nba is that everybody is good, even the bad teams are good. We found that out last night. A team thats below. 500 came into our building and beat us by 20. Tonights game against the bucks starts at 5 00. The warriors will play the raptors tomorrow. A woman is recovering after being bitten by a sea lion. We told you about the encounter yesterday. These incidents were once considered prayer but there have now been four attacks in the past month. Tara moriarty tells us about the latest victim and some theories explaining explain the behavior. Reporter irene chan was doing her usual swim with a friend in the aquatic park when she says out of the blue a sea lion bit her leg. Its the fourth such attack since mid december. This is unusual behavior. Reporter this doctor, the staff event at the Marine Mammal center said no one knows exactly why theres been these attacks but its easy to forget they are wild and sometimes as wild animals they may be unpredictable. One fang got into my arm. Reporter christian was bitten on december 14. He looked angry. His mouth was open and he was looking at me. He said the animal followed him and displayed aggressive behavior. I was frightened. He was a bowl. You could tell by the head. They have a bump on the head, the sagittal crest. I knew it was a male. With his mouth, he was displaying his teeth at me. Reporter Scientists Say the behavior could be due to a biotoxin that affects the mammals off brains. Or they could be hurt like this sea lion at pier 39 whose neck was sliced open by what appeared to be a fishing line. If they are feeling pain or Something Like that and someone is near them, they may react defensively. Reporter despite the attacks, swimmers say they will still work out in the water that are prepared for any encounters. They say youre supposed to swim back gently. No thrashing movements. Some experts attribute the odd behavior to a recent dip in the hearing population causing the animals to get more territorial over there feeding zones. The vet said that makes sense. Three victims were attacked near the sea lion highway. Its stupid to be swimming on the sea lion highway. In a sense it was my fault but i was swim close to shore now. If youre in the water and a sea lion approaches you and starts at things strangely, experts say the best thing you can do is get out of the water. We started today with a lot of fog and here we are at noon. That fog is still here. Slow to clear in some areas. The coast is clear with a lot of sunshine and areas of the Half Moon Bay and pacifica. A lot of sunshine to the north. Inside the bay and its stock. This is a timelapse over two hours. You can see its barely thinning over the course of the past couple of hours. We are seeing a slow clear inside the bay and it stretches down into morgan hill and gilroy and the inner east bay where its been at its worst for most of the day. On the coast, point reyes and santa cruz, partly cloudy. Over the north bay it has cleared as well. We are seeing a lot of gray in mill valley, san rafael on highway 101 going toward novato and it swings around and manion canyon, i80, fairfield. Sucked in a long 80s from hercules down into oakland. Visibility is an issue at the oakland airport. Outside of that, visibility is okay. In the south bay, and in the inner east bay its been thick. 680 is covered in gray. As well as 580 toward pleasanton and highway 4 out past antioch and into the sacramento valley. Here is a view at the pattern in place. Ridge of High Pressure is beginning to build and strengthening with this curve. The stormtrac is to the north and where it will remain through the weekend and the holiday. Then it looks like we will get rain by tuesday. We get into sunday and noticed the cloud cover. Monday could be partly to mostly cloudy. By monday night, maybe a few scattered showers if this remains on track. Into tuesday it looks like we will have rain in time for the morning drive. Wednesday looks to be a dry day but thursday into friday, we could see more rain coming through. We will be dry for the weekend and next week we have more rain. Hopefully sierra snow as well. Temperatures right now, 52 in napa. Low 60s in Half Moon Bay. With the sun shining i bet it feels better there. Low to mid 60s around the region for the afternoon today. As we get into the extended forecast, a minor bump in the numbers for saturday and sunday. We start with morning fog and then afternoon sunshine. During cloudy by monday and into tuesday be prepared for the rain. Tuesday could also be the day the mavericks surf contest will be. Any expectation of that happening . Will beget those huge swells . It could make it more stormy. For sure. Snow in the sierra . Next week . Is a cold enough for the snow levels will drop down . We expected a good snow pack or i should say snowfall with the last system but it was very wet and slushy. Its hard to tell at this point. Hundreds of complaints from across the country have been logged against a smalltown furniture business in missouri. The store is accused of charging money and taking months or years to deliver what some customers say are shoddy products. Brooks of joe rose investigates and looks into what many are calling a scam. Reporter thousands of orders in one stage or another. In a large warehouse in norwood, missouri, is Rough Country rustic Home Furniture and decor. The furniture looks amazing. Reporter lucy lives near santa rosa. She was one of more than 2 million facebook fans. Intrigued she spent more than 1100 on a bedroom set. A Christmas Present for her fianci. But another christmas has come and gone with no signs of her furniture. I want them to be shut down so they cant take anyone elses money. What they are doing is not right. Reporter emails blamed the Customer Service manager calling her lazy and a poor employee. Lucy wanted a refund. Emails explained a check was in the mail arriving any day. Lucy says shes received nothing. I want this company stopped. They have to be stopped. Reporter when she tried to post a negative facebook review, her comments were deleted. A common complaint. Veteran erik wacker who lives in wyoming was banned from the page. Im not happy that they advertise veteran owned and they want to screw veterans like this. Reporter he is still waiting on a 178 dollar concealment wall art flag and has since rallied other potential victims in a separate Group Calling the company a scam. There needs to be some level of trust. And with this particular company it seems that trust is lacking. Reporter the Better Business bureau has received hundreds of complaints nationwide, mainly for a pattern of slow delivery. Its earned Rough Country rustic Home Furniture a f rating. There not communicating. They may not have enough people staffing the phones are they may not have people doing the work in died to build some of these furniture pieces. Reporter the owner, joseph ross, never responded to our emails and phone calls. He did defend his company by posting this video days before christmas. The buck dustup with me. I am the owner and i am ultimately responsible for the delays infrastructure and and problems weve had with previous contractors and previous employees. It is my fault and i do take responsibility. Reporter customers like trish and joe from rohnert park experienced months of delays and promises of discounts they never received. 10 months after ordering most bedroom furniture pieces were delivered. That went over there is very loose and wobble around. Reporter left with no instructions. And it was kind of like a puzzle. Reporter nope predrilled holes. This is where it broke in half. Reporter and questionable quality. Its a letdown. Reporter the Freight Company is unhappy easy. R and l carriers is suing Rough Country rustic Home Furniture for not paying a long list of deliveries. In total demanding more than 690,000. Thats the headboard. And it has come off completely. Reporter this bedroom was another posting on facebook, upset with what she waited a year and a half for. Crappy drawers half put together. Reporter or others who had to do the work themselves. Damaged in shipping. Broken pieces. Overall the quality is just poor. Reporter still, the company is offering discounts and taking new orders. Then theres this, and 89,000 judgment against the owner for not paying his business loan. I dont consider this a business. This is, at best a scheme to continue to try to steal peoples money, it feels like. A claim the owner flat out denies. I will not let you down. How it the raiders coach and chucky have commuters in trouble with the chp. Its a threeday weekend for some and there are a lot of fun event to keep you entertained. Rosemary tells us more about Restaurant Week, a winter wineland and a truffle festival. Reporter heading into the weekend and here are some if you events happening around the area. In San Francisco joint in a weekend long festival to celebrate the life and work of Martin Luther king junior. The event runs from saturday through monday and features a film, art, health and Wellness Festival followed by a parade and march on monday starting at 11. In the east bay, feed your inner foodie with Restaurant Week going on in two different areas. Oakland and alameda. Both are offering prefixed lunch and dinner options at local restaurants. In the north bay celebrated 26th annual winter wineland along wine road. You will find a great opportunity to meet winemakers, taste limited Production Company releases or library wines. The ticket includes wine tasting all participating wineries for the weekend. The eighth annual napa truffle festival. The fourday event combines chef expertise on fine cooking with truffles and scientist expertise on cultivation. You can taste truffles and buy at the festival marketplace. For more information log onto www. Napa truffle festival. Com. The sharks are at home in the warriors are away. We will have continuing coverage of the president s controversial comments. Today we will get reaction from a woman from el salvador who has become a fixture in the city of San Francisco. She says come in from el salvador has shaped her and how the comments affect her and her family. A few minutes away from the closing bell on what has been a positive week for the markets. The dow jones is up 224 points. The nasdaq is up 51 points and the s p 500 is up 18 points. A fourthgrader in tennessee came up with a way to help combat building at the school. The boy said he knows what it feels like to be picked on and left out so he came up with the buddy bench for the playground. The idea is who ever sits on the bench lets others know they are feeling left out and they are looking for a buddy. Its so easy to just go to a bench and say, do you want to play with me . Its easier for everyone to get along. He even put up posters around the school where children can sign up and commit to being a friend to anyone they see on the bench. A local builder heard about the idea and volunteered to build the bench for free. The youngest survivor of the Texas Church Shooting last november is back home. Rylan ward got a special ride home from the local fire department. The truck took him from a San Antonio Hospital back home to sutherland springs, texas. The truck was driven by the firefighter who found him inside the church after the shooting. 26 people were killed in the rampage including the boys stepmother in two sisters. The boy was shot five times and was hospitalized for the past two months. People gathered along the highway waiting to ryland and wishing him well. Art is making changes. They say these might be appreciative. Some train cars have longer straps to hold onto. They were installed and 187 cars with modified seating plans. Many writers have taken to twitter saying they were excited they could finally hold onto a strap just like everyone else. Some people are reacting to the news of coach jon grudens return to the raiders in some unique ways. The Highway Patrol posted this photo to twitter yesterday after they caught a driver trying to get through the carpooling with a chucky doll as the passenger. Fans nicknamed jon gruden after the character years ago saying he looked like the doll. The Highway Patrol said in the tweet we know jon gruden is back and we love it also but this will definitely not work as your carpool passenger but hilarious. A forever. And here is your carpool ticket. Ive heard of people using dolls. Like baby dolls. Maybe the person was really trying to get more of a laugh. But that did not work. I hope it was worth it. Thank you for joining us today. It still foggy out there. Keep that in mind if you are making your way around the region. We will be back with more news of the day on the 4 on 2. Until then our news continues on ktvu. Com, twitter and facebook. Sfx tinny headphone music sfx feet shuffling life can change in an instant. Be covered when it does. With a health plan through covered california. We offer free expert help choosing the best plan for you. And all of our plans include free preventive care. Financial help is available, so check for yourself to see what savings you qualify for. Open enrollment ends january 31st, so dont miss out. Because you never know when life. Will change. Get covered today. Marie osmond. I had a terrible relationship with food. Opens up like never before. Do not do what i do. The eating disorder that nearly destroyed here, and how she overcame deep grief, heartbreak and tragedy. Plus, the digital pill. Cutting edge medicine or biomedical big brother . And it tracks your every move, but is your fitness tracker invading your privacy . Coming up next. [captioning performed by the national captioning institute, which is responsible for its caption content and accuracy. Visit ncicap. Org are you ready to save some libes today . Yeah i love you, dr. Oz. [cheers and applause]
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