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Klarnas AI chatbot does work of 700 full-time staff having 2.3 million conversations in first month : comparemela.com
Klarna's AI chatbot does work of 700 full-time staff having 2.3 million conversations in first month
Klarna, the buy now, pay later fintech company, has implemented an AI-powered chatbot to manage two-thirds of its customer service inquiries, effectively performing the equivalent work of 700 full-time customer service agents.
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