“When we lost Stefan, we were hearing other families that we knew tell their stories," said Jennifer.
"There was a waiting list for victim support groups - it wasn’t as though you could come straight away.
“We thought this was ridiculous. How could you wait to speak to someone about what has happened to your child or your loved one?"
“There is one man there who lost his son years ago,” Jennifer added. “People think that when it’s years ago you just get over it. But that’s your child. That’s not the case. That pain will be with you till the day you die.”