Inclusion Means 'Making People Want To Stay' - InsuranceNewsNet

What does inclusion mean? Brandy Smith of Lincoln Financial defined inclusion by describing the following scenario.
Think of a time when you attended an event and discovered you were seriously overdressed or underdressed for the occasion. You probably were embarrassed and wanted to leave as quickly and unobtrusively as possible. But maybe the someone said or did something that made you reconsider and want to stay instead.
“That is inclusion – when you make that person want to stay,” she said.
Smith is Lincoln Financial’s vice president of workplace diversity and counsel. She spoke as part of a panel discussion on diversity and inclusion in the life insurance industry as part of the virtual NAILBA Engage on Wednesday.

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