June 2021 marks three years since a new HR team was introduced at CSB Group.
Similarly to a number of small to medium enterprises, HR was previously handled by CSB Group’s finance team, primarily ensuring that all legal aspects around onboarding, offboarding and payroll were duly carried out. However, the managing directors shared a vision to invest further and strengthen the organisation by having an HR function that is strategically positioned to see the company through its next phase of growth.
In April 2018, Elaine Dutton joined as the head of HR for CSB Group, bringing with her close to 10 years of HR experience across various industries. Dutton’s strengths in building efficient organisational structures and cultivating a trusting, high-performance culture, dovetailed with CSB’s plan to grow its employee base without losing out on agility and effective customer relations.
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