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The United States Postal Service is struggling to process an inundation of packages as the coronavirus pandemic prevents people across the country from getting together for the holidays and keeping consumers out of crowded stores.
Online shopping surged more than 20% on Black Friday and more than 44% over a five-day period that included Black Friday and Cyber Monday. This year, Cyber Monday was the biggest online shopping day in U.S. history, notching more than $11.4 billion in sales.
The influx of online shopping has been a boon to retailers whose sales were dampened earlier this year by coronavirus-related restrictions, but the Postal Service and other delivery services have struggled to handle the unprecedented volume of mail.