Financial firms accused of adding to pain of vulnerable customers

People dealing with critical illness or bereavement say poor customer service at insurers and banks often puts them through a new ordeal

Related Keywords

London ,City Of ,United Kingdom ,Timothy Christie ,James Lloyd ,Steven Wibberley ,Andrew Slater ,Ben Macintosh ,Allen Barker ,Financial Conduct Authority ,Royal London ,Financial Conduct ,Scottish Widows ,Lifetime Security Plan ,Cruse Bereavement Support ,