and it's not impossible. >> that doesn't mean every hire has always ended with this type of happily ever after. >> i learned the hard way that it's not always easy employing the people that we want to employ. keep very healthy boundaries. you are their employer, not their family. not their friend. >> true trial and error tracy learned how to best balance running and growing a profitable business without losing sight of her mission. she says you need to vet what organizations you work with. >> all organizations are not created equally. so the ones that we truly love are the ones that don't just send employees and say good luck. we want the ones that will come in if we have an issue or if the employee is having an issue. >> also every person that comes on starts with a trial period. >> we do a couple weeks and make sure that it's comfortable for them. we don't want to put somebody in a situation that they simply can't function well. >> and she doesn't put her core business at risk. she has a group of employees

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