please? >> yes, ma'am. >> the inmates call it cosmo, and it's here where they learn how to style hair and give facials and manicures. >> it makes me feel like i'm at home going to the beauty shop, and, actually, it relieves the stress. it takes me away from that environment, for a little while at least. >> my instructors, they don't treat me like an inmate. they treat me like a student. first of all, i'm a female and i'm african-american and i've been incarcerated, so that's already three strikes against me. but i think i could actually have another chance to become someone, to be something. i would always turn my client away from the mirror so that she's surprised when she see that transformation. >> shampoo and conditioner, please. >> jennie brown is 21 and serving six to eight months for trafficking cocaine and breaking and entering. >> this is where i hand out the supplies, brushes, shampoo/conditioner, grease,