compensate families. nothing can replace what they have lost, but in our society money is a statement to acknowledge when something so terribly wrong has taken place and to acknowledge responsibility for it. so that is certainly a step that suggests a big effort on the part of gm to try to show that they are willing to work with families. that will certainly address some issues, but there are so many layers to this, as you know, joy, from ongoing criminal investigations, which are separate from what we're seeing today. congress' work at oversight and potential for new laws coming out of this and the internal review. as we saw in other cases where there is a scandal or controversy, sometimes the person in charge calls for an internal review. in this case mary barra has done so with gm and they are waiting to see from going through their own company files, e-mails, documents and talking with employees what more they can learn internally that then could be shared with some of these
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