at the back side. the back side's perfect. >> actions speak louder than words, and until informants come through with results, all their talk means nothing. this inmate who we've been calling cleo has proven that her information is on the money. >> this is even one of the better ones. >> yeah, you can tell right away how short -- >> this is the one you were talking about? >> she's given up a counterfeiting ring, plus a sample of their work to show that her story's legit. >> this takes our journey here to the next level. because everything you said came to fruition. >> investigators officially sign her up. >> don't mess it up. >> i ain't gonna mess it up. >> but sometimes good intel, alone, isn't enough. one week later, the state's attorney office rejects cleo's bid for a plea deal. because she's facing an attempted flight charge, the state says she's too risky to work with. >> sometimes even though you cooperate and we do everything we can do, it just doesn't work