all of that, plus, boo, boo, fox news, rush limbaugh, and all of the usual suspects, they won't stop wining and complaining about the referee. but why are they attacking the first lady? you're watching "politicsnation" on msnbc. bob, these projections... they're... optimistic. productivity up, costs down, time to market reduced... those are good things. upstairs, they will see fantasy. not fantasy... logistics. ups came in, analyzed our supply chain, inventory systems... ups? ups. not fantasy? who would have thought? i did. we did, bob. we did. got it.