>> they zbrierks >> this may sound horrible and please understand this, how i say this, would it have almost been easier to lose laura the night of the accident than after five weeks of what happened? >> i don't know. we talk about that a little bit, but losing your child, your daughter, your son, whenever it happens, it's not supposed to happen. >> in the midst of their grief, there was also dread. what did whitney's family think of them? the families met at the rehab center. shortly after the ceraks were reunited with whitney. >> i think suzy had some of those feelings of, you know, they're going to hate us and, you know, we've kept them from their daughter all this time and -- but it was the look on colleen's face, wasn't it? >> mm-hmm. >> comforting? >> compassion. >> compassion. she knew -- she would know exactly how i was feeling at that moment.