get capital when capital isn't available. because i think that's what's coming in 2012. >> brian hamilton, when brian hecht was talking about how he thinks things are getting a little better, you're shaking your head. >> well, look. look at the data right now, revenues are up. that's a fact. it's happening right now, guys. it's already tipping. now, what's happening, the attitudes are now catching up to the data. but we've got to get that data out there. things are not a mess right now. they're not. revenue is up for private companies. about 6% to 7% across the board. across 1400 industries. so it's not all gloom and doom. and we need to get that out there. >> phil, what do you think your small business owners need the most to keep their optimism up? >> well, we need customers. i mean if you look at the optimism measures out there, of course the university of michigan index for consumers is the worst we've seen since 1980. not a great time. and even though we've had the nfib index go up for three months now, it's still lower than it was in january. so not a lot of progress over the year.