is "world news now." >> good morning. i'm rina ninan in for diana perez. >> i'm john muller. did you see those piranha fish? >> oh, my gosh. i don't want to think about it. >> you worry about sharks, and now we have to worry about those, too. our love affair with online shopping ran special a rough patch this week. the delivery promises for christmas were broken. >> one of the worst ice storms in years and now the on-line shoppers and their shippers are very confused. rich cantu has the story. >> reporter: 'twas the night after christmas and many folks grouse that lots of their presents haven't got to the house. >> our items are sitting in bethlehem pennsylvania. >> u.p.s. made my naughty list this year. >> reporter: old man winter is the main grinch with u.p.s. and fedex blaming a perfect storm of bad weather and more orders and shorter delivery season. >> this is the worst time of the year to have something like this happen. >> reporter: days of road