policy, you are covered. go through the process, file your claim, take the photos. only take information from trusted sources. if you get frustrated or confused along the way, call fema. >> 4r-r9. thanks, roy. please stay with us. brian: people want immediate help get it if you have flood insurance and you are smart enough to keep it and lucky enough to keep it, you will get $10,000 right away. ainsley: you have been through this before. your house was flooded with sandy five years ago. brian: yup. brian: what do people need to know if their house is flood. you said important to get claim insurance. brian: most valuable thing did i was used my iphone and taped it i didn't just take pictures i taped my whole house. it doesn't look like have you 3 feet here. you have four feet. look at the water line. and looking at my finger. oh, i have video. i showed them the video the fema guy said thank goodness. i wish more people did that because i had a friend of mine who is a cop who said have you got to do this.