but that's part of the deal. she puts up with me during the season and then gets her five days. >> brian: they basically say, what have you been doing for 11 months? catch me up. >> that's right. >> brian: here are some of the axioms from your book and we can expand on them. prepare for unexpected opportunities. in what way? >> you never know when that's going to happen, brian. if you have structure and organization and you believe in what you're doing, you are prepared. we call it midstream adjust. how about the example of having to go over to minnesota in 2011 to play, we think, get a blizzard, have to go to kansas city, don't even know if we got a hotel in kansas city and eventually we go to detroit to play the minnesota vikings on a monday night when the game was supposed to be on sunday. things happen. you have to mellow out. you have to make your team understand. there is no panic. relax. we'll get this thing worked out. sometimes there are things you do not control. >> brian: all right. make a big deal about small things. that is you -- you're a detail guy. >> we are. very much so. but i wanted the players to know if you're a professional operation, you do things in a first class way, that's the way you do everything.
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