just seconds for someone to the side if they like you and what's even more scary usually that impression sticks. and needs to look perfect all the time he works as a doorman at one of the top hotels that's welcome to the odd lawn can i give you a hand every guest gets a warm welcome and an equally well for every gesture that needs to come across just right. on the first point of contact for our guests i create the first impression. and that's we all know first impressions count whether it's with hotel guests or corporate customers. every day we create and receive countless first impressions is this person a nice unpleasant friend or foe we usually draw such conclusions consciously and at incredible speed more often than not people don't get a second chance. we call this the primacy effect basically provides an anchor at