but i think the safety system's in place, but the fact is, there were people at three different levels that didn't do the right thing. so we first look at performance of the safety mechanisms and if the performance isn't done properly, then you go back and look at the individual. but systemic as you had mentioned, i don't see a systemic problem here. but if is it isn't an individual, if it was something that could have easily been overlooked, then at that point the system needs to be looked at as well. >> that's very interesting. i want to get your insights into the work of the air traffic control to try to get this young noon land that airplane. let's listen to a bit of that conversation. >> i got a lot of people that care about me and it's going to disappoint them to hear that i did this. i would like to apologize to each and every one of them. just a broken guy, got a few
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