talking to the police outside the door. then being directed to another part of the hospital. there is so much fear and chaos. some parents just simply can't get enough information. they they don't believe the information and check hospitals on their own. that's what we saw unfold. panic, concern, trying to find answers and some just being whisked away in the hospital. it's a reminder what we're dealing with are children. and parents seeking answers. >> the impossible wait. parents often have to wait for hours until they find out the fate of their child. we want to show you -- we mentioned a short time ago the broward county sheriff department had tweeted out a request from the fbi to send in video to a a site the fbi set up. fbi.gov/parkland shooting. to submit information people have on the shooting.