were looking for. no one there to help them understand what they were looking at when they stood on that grassy hilltop and looked down at the crash site, it really felt wrong to us to not have someone there to help these visitors that were coming from all over the world. so a group of local people began staffing the memorial in january of 2002, hoping the provide information to these visitors that was accurate and perhaps more important at the time, we were listening to the visitors who all had a story to share of where they were on september 11th. >> what you see is the field of honor and debris field from flight 93. the wall here frames the entire field for about 900 feet from a visitor center behind me. the entire wall and the marble wall of names are the focal point of the architect's design. this design, the circle of embrace, is intended to place a

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