and that wait can be the worst part. >> i was told that there was no body found in the rubble and that they had seen an elderly woman digging through the rubble. but they don't know where she went, you know. i can't locate her anywhere. >> reporter: tabitha freeman has been trying for days to locate her 67-year-old grandmother, ellen. she lived here on pitcher street where the homes are so demolished they have to be identified with spray paint on the sidewalk. >> that's the bathroom and it's -- they always say the safest place to be is in the bathroom and look, it's just -- even if she would have been in there, she wouldn't have made it because it's collapsed in on itself. >> reporter: tabitha drove to joplin from oklahoma, hoping to get answers after not being able to contact nearby relatives and trying online services. >> i have a lot of friends and family here in joplin and it's just the not knowing, you know. i mean i know a lot of people are missing loved ones. >> reporter: earlier i met