carriers and saying, oh, no, this will be too cumbersome for us. we can't possibly follow this rule. but unfortunately, that means any international flight coming or going from the u.s. is not going to have any protections. >> and the passengers have no recourse at all. this family didn't even get vouchers. they got nothing. >> that's the problem. the airlines since september 11th have eliminated most of the things they had in their contract that protected passengers during weather events those are gone now, and a lot of passengers aren't aware they're gone. we're trying to inform them and get them to advocate for themselves by buying travel insurance, by packing appropriately in case they are stuck on the tarmac or inside an airport and also looking for alternative forms of transportation. and in the event of a giant storm like this, cancel your flight, get reaccomodated, plan it for another time. >> good advice. kate, thank you as always. >> thank you.
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