>> you recently had an experience when you were in the hospital that really blew your mind. >> well, when i got out of the hospital and got the bill. yeah, i definitely had an alarming experience. i received my bill. and i noticed some items that were totally inflated. for acce forceps, disposable. >> what went through your mind. >> i was outraged. i said, listen, i'm a physician, this is an instrument that you're going to throw away. and i encountered a very arrogant young man from the billing department who basically said, when you sign consent for the procedure, you allowed us to charge you anything we wanted to. >> and so you then went on the internet to see what it would cost to get a pair of forceps from a medical supply company. >> yes, i did. >> show me what you found. >> a forcep similar to the one i
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