Covid-19 scare drives more people to doctors, increasing wait times

Extra staff were bought in where possible to help relieve the pressure and manage waiting times.
Think Hauora chairman Bruce Stewart said waiting times for non-urgent GP appointments were also frustrating for people.
“We are working closely with GPNZ on the recruitment of additional clinical roles to bolster the primary care clinical workforce in MidCentral, and we continue to support our general practice team network to implement technology solutions to improve patient experience and their ability to access the care they need.”
There were several options for people with mild cold and flu symptoms, starting with home care.
Other options included phone triage through some practices, which helped sort out who needed to be seen, and whose symptoms could be dealt with over the phone.

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