Community satisfaction with Corangamite Shire Council’s overall performance is at a 10-year high.
The 2020-2021 Community Satisfaction Survey found Council’s performance was up across all core measures except customer service which equalled its usual high level.
Chief Executive Officer Andrew Mason said Corangamite had performed at a consistently high level for many years.
“Our overall performance score of 71 compares very favourably to the Statewide average of 61 and Large Rural Shires average of 58.”Customer service is one of our best performing core measure and something we are proud of,” Mr Mason said.
“We perform significantly higher than other similar councils in community decisions, consultation and engagement and informing the community. Elderly support services were again rated highly, which reflects our community’s continuing appreciation of the service.