May 19th 2021, 8:17
Border Force officials have called on airlines and airports to deploy staff as coronavirus queue marshals to help reduce delays at passport control.
Lucy Moreton, professional officer at the Immigration Services Union which represents border staff, told The Times that airlines could help by deploying staff to help to check whether passengers in the queue had completed their locator forms correctly and booked the required coronavirus tests before they reached the front desks.
The newspaper said passengers faced queues of up to three hours after the ban on international travel was lifted on Monday – although there were also reports of arrivals passing through the airport quickly.