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A free Automotive Management (AM) webinar is set to offer insight into the issue of service retention in a car retail sector driving to overcome the challenges posed by COVID-19.
The hour-long “General Manager’s Guide to Improving Service Retention” webinar will take place at 2pm on May 25 and will draw on the experience of a panel of experts while aiming to attract interactive discussion through a live Q&A.
Sponsored by digital service reception software provider TjeKvik, the webinar will feature insight from Group1 Automotive divisional aftersales manager Richard Staunton, Devonshire Motors dealer principal Nathan Tomlinson and Johnsons Mazda general manager Helen Price.